c6777's Privacy Policy
Your personal information is completely safe with us. Here is a detailed description of how c6777 collects, stores, and protects your data.
Introduction
c6777 is a trusted online gaming platform in Bangladesh. Your privacy matters greatly to us. This privacy policy describes how c6777 collects your personal information, the purposes for which it is used, how it is stored, and the circumstances under which it may be shared with third parties.
Please read this policy carefully before using our platform. By registering an account on c6777 or using our services, you fully accept the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.
This privacy policy may be updated from time to time. In the case of significant changes, we will notify you by email or by displaying a notice on the platform.
What Information We Collect
c6777 collects various types of information to provide safe and well-managed services. The information listed below is used to improve our service quality and ensure the security of your account.
1.1 Information You Provide Directly
When you create an account on c6777 or use our services, the following information is collected:
- Full name and date of birth
- Mobile number and email address
- Current address (including district and division)
- Identity verification document details (e.g., National ID card)
- Payment information (bKash, Nagad, or Rocket number)
- Information provided when contacting us
1.2 Automatically Collected Information
When you use the c6777 platform, the following information is collected through technical means:
- IP address and device identification details
- Browser type and operating system
- Date and time of logging in and out of the platform
- Session data collected through cookies and similar technologies
- Gameplay history and transaction records
1.3 Information Received from Third Parties
In some cases, limited information about you may be received from third-party service providers for the purpose of payment verification or fraud prevention. In such cases, the applicable legal framework is always followed.
Purpose of Using Information
c6777 uses your personal information only for specific, lawful, and transparent purposes. We use your information for the following:
- Account creation, management, and identity verification
- Processing deposits and withdrawals (via bKash, Nagad, Rocket)
- Providing bonuses, rewards, and VIP benefits
- Customer support services via live chat and email
- Ensuring account security and detecting fraudulent activity
- Meeting applicable legal and regulatory obligations
- Improving platform performance and adding new services
- Providing a personalized experience based on your preferences
- Monitoring gaming behavior to ensure responsible gaming
We never sell, rent, or use your information for unjustified commercial purposes.
Information Sharing and Disclosure
c6777 handles your personal information with great care. We do not share your information with any external party except in the following limited circumstances:
3.1 Service Provider Partners
Certain trusted third-party services are used to operate our platform, such as payment processors (bKash, Nagad, Rocket), technology support, and fraud prevention services. Only the minimum necessary information is provided to these partners, and they are required to comply with our privacy standards.
3.2 Legal Obligations
Under applicable laws of Bangladesh, it may be necessary to disclose information in response to a lawful order from a government or law enforcement authority. In such cases, c6777 will duly comply with the applicable law.
3.3 Business Transfers
In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new party. However, in such cases, the new operator will be required to provide protections equivalent to those in this privacy policy.
3.4 Consent-Based Sharing
We will never share your information with third parties for reasons other than those stated above without your explicit consent.
Data Protection and Security
The security of your information is one of c6777's highest priorities. We apply industry-standard security measures:
- SSL/TLS Encryption: All data transferred between your browser and our servers is secured through SSL encryption.
- Secured Databases: Personal information is stored in encrypted databases with no unauthorized access.
- Two-Factor Authentication: A strong identity verification system is in place for account access.
- Regular Security Audits: Our systems undergo regular security assessments.
- Access Controls: Only authorized personnel can access information, and only to the extent necessary.
- Fraud Monitoring: An automated monitoring system is active to detect unusual transactions or suspicious activity.
However, it is not possible to guarantee that data transmission over the internet is completely secure. We make every effort to protect your information by following industry best practices.
Cookies and Similar Technologies
c6777 uses cookies and similar technologies to improve your platform experience. Cookies are small data files stored on your device.
5.1 Types of Cookies
- Essential Cookies: Required for the core functions of the platform, such as keeping your login session active.
- Performance Cookies: Monitor how the platform is being used to help improve service quality.
- Preference Cookies: Remember your language and other preferences.
5.2 Cookie Controls
You can control or reject cookies through your browser settings. However, disabling essential cookies may cause some important platform features to not work properly.
Data Retention Period
c6777 retains your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required to meet applicable legal obligations.
- Active account data: Retained for as long as the account remains active.
- Closed account data: Retained for a specified period in accordance with legal and regulatory requirements.
- Transaction records: Retained for the period required under financial regulations.
- Customer support records: Retained for a specified period even after an issue is resolved.
Once the retention period ends, data is securely deleted or anonymized.
Your Rights
You have certain fundamental rights regarding your personal information, which c6777 fully recognizes and respects:
7.1 Right to Access Information
You may request at any time to know what information c6777 holds about you. We will provide a summary in response to your request.
7.2 Right to Correct Information
You have the right to request correction of any inaccurate or incomplete information in your account.
7.3 Right to Delete Information
In certain circumstances, particularly where it does not conflict with legal obligations, you may request that your information be deleted.
7.4 Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.
To exercise any of the above rights, email us at [email protected].
Privacy of Minors
c6777 strictly does not allow persons under the age of 21 to open an account or use its services. Our platform is for those aged 21 and above only. Identity documents may be requested at the time of registration to verify age.
We do not knowingly collect any information from minors. If it becomes known that such information has been collected, it will be deleted immediately and the associated account will be closed.
Third-Party Links and Services
The c6777 platform may sometimes have connections to third-party payment gateways or other services. These third-party services have their own privacy policies that are not under the control of c6777.
When making payments via bKash, Nagad, or Rocket, the terms and conditions of those services will apply. It is therefore recommended that you read the privacy policy of any third-party service before using it.
Policy Changes and Updates
c6777 reserves the right to periodically review and update this privacy policy. This policy may be revised as the scope of services expands, legal changes occur, or technological developments arise.
In the case of significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A clear notice will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will be changed.
Continued use of the platform after any changes will be taken as your acceptance of the updated policy.
Contact and Complaints
If you have any questions, requests, or complaints regarding the privacy policy, please contact us. c6777's data protection team will review your matter with due care.
Customer Support Email:
Support Hours: 7 days a week, 24 hours a day
Languages: Bengali and English
Contact Methods: Live chat and email
We try to respond to your request as quickly as possible after receiving it. On matters of privacy, c6777 always operates with transparency and accountability.